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Terms of Service

The rules for using this website, and the framework we work under. Plain language, no traps.

1. About these terms

These terms govern your use of this website and set out the general framework for engagements with Saaim & Co. (“we”, “us”). By using this website you accept them. If you do not accept them, please do not use the site.

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2. Using this website

You may view, browse and print pages of this site for your own use. You may not:

  • copy, republish or redistribute our content commercially without our written permission;
  • use the site in any way that damages it, interferes with its availability, or breaks any law;
  • attempt to gain unauthorised access to any part of the site or its hosting infrastructure;
  • use automated systems to scrape the site in a way that places unreasonable load on it.

3. Information on this website

The content on this site is provided for general information about our services. It is not professional advice and should not be relied on as the basis for a business decision without speaking to us first. We take care to keep it accurate and current, but we do not warrant that everything on the site is complete or error-free at all times.

Nothing on this website is an offer capable of acceptance. Prices, scopes and timelines are given in a written proposal, and only a proposal we have issued to you is binding.

4. Intellectual property in this site

The design, code, text, graphics and layout of this website are owned by us or licensed to us, and are protected by copyright. Our name and logo are our trade marks. Third-party names and logos appearing anywhere on this site remain the property of their respective owners, and their appearance does not imply endorsement.

5. Engagements and proposals

Client work begins with a written proposal setting out the scope, deliverables, timeline and price. That proposal, once accepted in writing, together with these terms, forms the agreement between us. Where the proposal and these terms conflict, the proposal takes precedence.

Work starts once the proposal is accepted and any deposit stated in it has been paid. Anything not described in the proposal is out of scope; we will quote separately for it rather than absorb it silently or bill you by surprise.

Delivery timelines assume you provide content, feedback and approvals within the times agreed. Where they are delayed on your side, timelines move accordingly.

6. Fees and payment

  • Fees are as stated in the accepted proposal, exclusive of VAT where VAT applies.
  • Invoices are payable within 14 days of the invoice date unless the proposal says otherwise.
  • Retainers are invoiced monthly in advance and continue until either party gives 30 days’ written notice.
  • Third-party costs incurred on your behalf — advertising spend, hosting, domains, licences, App Store and Google Play developer fees, stock assets — are your responsibility and are either billed to you at cost or paid on your own accounts.
  • We may charge interest on overdue invoices at the rate set by the European Communities (Late Payment in Commercial Transactions) Regulations 2012, and may pause work while an invoice is overdue.

7. Ownership of the work

On receipt of final payment in full, all intellectual property rights in the deliverables we create specifically for you — designs, source code, copy and assets — transfer to you. Until then, those rights remain ours.

Two things sit outside that transfer:

  • Pre-existing and third-party materials. Our own tools, frameworks, libraries and general know-how remain ours, and you receive a perpetual licence to use them as part of the deliverables. Third-party components (open-source libraries, fonts, stock imagery, plugins) remain subject to their own licences, which we will identify.
  • Portfolio rights. We may display the work we produced for you in our portfolio and marketing. We will not disclose confidential details, figures or materials you have asked us to keep private, and if you ask us in writing not to feature your project, we will not.

Accounts we set up for you — advertising, analytics, domains, app store listings — are created in your name wherever the platform permits, and you retain access to them.

8. Changes and cancellation

Either party may cancel an engagement by written notice. If you cancel, you pay for work completed and for any non-recoverable third party costs already committed on your behalf. Deposits cover work already scheduled and are non-refundable.

Changes to an agreed scope are handled by written variation. We will tell you the effect on cost and timeline before doing the work, not after.

9. Confidentiality

Each of us will keep the other’s confidential information confidential and use it only for the purposes of the engagement. This does not apply to information that is public through no fault of the receiving party, or that must be disclosed by law. Our handling of personal data is governed by our Privacy Policy.

10. Liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that:

  • we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of data, or loss of goodwill;
  • our total liability in connection with an engagement is limited to the fees you paid us for that engagement in the 12 months before the claim arose;
  • we are not responsible for the acts, outages, policy changes or pricing decisions of third-party platforms — including search engines, social networks, advertising platforms, hosting providers and app stores — or for the rejection or removal of an app by a store operator applying its own review rules.

Marketing outcomes depend on factors outside our control, including your market, your pricing, your competitors and platform behaviour. We commit to the work described in the proposal, carried out with reasonable skill and care. We do not guarantee specific rankings, traffic volumes, lead numbers, revenue or return on ad spend, and you should treat any supplier who does with caution.

11. Your responsibilities

You confirm that any material you give us — logos, images, copy, data, fonts — is either yours or properly licensed to you, and that we may use it for the engagement. You are responsible for reviewing and approving deliverables before they go live, and for ensuring your own business complies with the law applicable to it, including advertising standards and data protection obligations to your own customers.

12. Consumers

Our services are provided to businesses. If you engage us as a consumer, your statutory rights under the Consumer Rights Act 2022 and other Irish consumer legislation are not affected by these terms, including any right to cancel a distance contract within 14 days. Where a term here conflicts with a right you have as a consumer, that right prevails.

13. General

  • If any provision of these terms is found to be unenforceable, the rest continue to apply.
  • A delay in enforcing a term is not a waiver of it.
  • Neither party is liable for failure to perform caused by events genuinely outside its reasonable control.
  • We may update these terms; the version published here at the time you use the site or accept a proposal is the version that applies.

14. Governing law

These terms and any dispute arising out of them are governed by the laws of Ireland, and both parties submit to the exclusive jurisdiction of the Irish courts.

15. Contact

Questions about these terms: info@saaimco.com.